Returns & Exchanges

Returns and exchanges for unworn items

If you would like to return or exchange an unworn item, please contact us within 30 days of purchase. You’ll need a receipt or other proof of purchase. Items must be returned before a refund can be processed.

For change-of-mind returns, you are responsible for the return postage cost. Contact admin@calciatore.co.uk before sending your item so we can provide the return address and instructions.

Faulty items

If you believe an item is faulty, email admin@calciatore.co.uk with your order details so we can help. Faulty-item enquiries are handled separately from the unworn-item return conditions above.

Refunds

We will let you know once your return has been received and inspected. If approved, the refund will be processed to your original payment method within 10 business days. Your bank or card provider may take additional time to post it.

For questions about returns or exchanges, email admin@calciatore.co.uk.